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Guest Experience Lead: Leadership Journey
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-07-26
Listing for:
KFC
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
KFC in the United Kingdom is seeking a Guest Experience Lead to warmly welcome guests, answer questions, and assist with digital ordering so service runs smoothly. You’ll identify issues, support the team, and raise the bar for guest experience every day.
You’ll greet guests with energy, know the menu inside out, assist with kiosks and the app, keep queues moving, and handle complaints calmly by involving the Team Leader when needed. Join us and be yourself.
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