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Hybrid Customer Experience Associate – Solve & Delight
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-07-27
Listing for:
Housing Diversity Network
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Housing Diversity Network is recruiting a Customer Experience Associate in Birmingham on a fixed-term contract. The role requires handling customer queries across phone, email and webchat with a focus on empathy and resolution. Hybrid working with some office presence supported by comprehensive training and ongoing coaching.
The position offers 37 hours per week, with shifts 8am-6pm, Monday to Friday, and a salary around £30,080 per year. Eligible for benefits and a supportive team culture.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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