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Pensions Helpline Specialist — Hybrid
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-07-27
Listing for:
Barnett Waddingham
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Barnett Waddingham is seeking Helpline Operators to join our Pensions Administration team on a hybrid basis in our Birmingham office. You will handle high volumes of calls from clients and scheme members with professionalism and care, supported by a strong team.
Key duties include timely call handling, email inquiries, note-taking, and applying business continuity procedures. Prior customer service or call handling experience is preferred, with excellent communication and problem-solving skills.
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