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Multichannel Banking Experience Specialist
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-07-30
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Bank Customer Service
Job Description & How to Apply Below
Jobtailor in Birmingham is recruiting for a customer service role within banking. You will support customers across face-to-face, phone and video channels, helping them use digital banking tools and choose appropriate products and services.
You will build trust through personalised service, encourage digital self‑service and work with colleagues to ensure a seamless customer experience. Experience across multiple channels and a team environment is essential.
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