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Service Scheduler & Customer Care Lead (Hybrid

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Hiab
Full Time position
Listed on 2026-08-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 28000 - 36000 GBP Yearly GBP 28000.00 36000.00 YEAR
Job Description & How to Apply Below
Position: Service Scheduler & Customer Care Lead (Hybrid)

Hiab is the pioneer in smart and sustainable on road load handling solutions. The Customer Service Coordinator will optimise service scheduling and manage work orders, balancing customer requirements with technician availability and operational constraints.

Based in Dudley, UK, the role uses a hybrid working model to deliver proactive customer service. The position involves coordinating service activities, communicating value of Hiab services, and driving service adoption to support business

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