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LRS - Receptionist

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Lexington-Catering
Full Time, Part Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 18000 - 21000 GBP Yearly GBP 18000.00 21000.00 YEAR
Job Description & How to Apply Below

Posted Monday 17 August 2026 at 00:00 | Expires Monday 14 September 2026 at 23:59

Lexington Reception Services (LRS) is about providing excellent service to our clients and their guests. We attract the very best people to drive service excellence and tap into the latest technology to deliver outstanding customer service.

Working closely together with our clients we provide a bespoke, sophisticated and first-class concierge-style service that reflects the environment expected by our clients' community.

What you’ll be doing
  • Welcome & greet all guests/ visitors to the reception area
  • Greet internal and external clients with a smile, acknowledging them promptly, using the agreed welcome "Good Morning/Good Afternoon..." and their name once established
  • Issue building pass and ensure clear concise directions/instructions to get to the required floor
  • Aim to provide an update to any visitors waiting for verification in reception every five minutes
  • Proactively deal with enquiries and requests in person, via the telephone or email, in a timely and professional manner
  • Continually develop client knowledge and share that information with colleagues
  • Maintain the necessary awareness of building facilities to advise and direct guests appropriately
  • Answer calls are per the required standards and deliver messages in a timely manner
  • Assist with any ad hoc duties as required

Working Pattern: 45 hours per week, Mon to Fri

What can you bring?
  • Excellent standard of communication skills, verbal and written
  • Excellent working in a team or alone
  • Previous experience in a similar role/administration
Brilliant Work Deserves Brilliant Perks!

At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you:

  • Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
  • Flexible working - including part time roles, because life doesn't run on a 9-5 schedule.
  • Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
  • Leave for life's important moments - whether family, personal or unexpected.
  • Give back time - paid volunteering days for the causes you care about.
  • Room to grow - career development and learning opportunities for all stages of your career.
  • Financial security - pension schemes and life assurance.
  • Exclusive discounts - save on entertainment, leisure, and even travel!
Why You’ll Love Working Here

We're a people-first business with over 10,000 colleagues across the UK
, serving everything from stadiums to hospitals, schools to workplaces. Our mission?
Toenrich lives everywhere, every day.

And here's the best part - 87% of our team say they're proud to work here!Why? Because we create a place where you're listened to, trusted, supported, and valued.

Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you!

We Celebrate You!

At Elior,
diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we're happy to help!

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