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Multichannel Guest Support Specialist
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-08-22
Listing for:
Merlin Entertainments
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Merlin Entertainments in the United Kingdom is seeking a customer-focused Contact Centre Advisor to handle guest enquiries across phone, email and live chat. You will work to KPIs, delivering exceptional service and turning questions into memorable experiences for visitors.
Training will keep you up to date on products and attractions, with GDPR compliance and data protection at the core. This role suits candidates with hospitality or retail experience who enjoy multi-channel support and working
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