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Travel Support Specialist — Upsell & Resolve
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-09-03
Listing for:
EXPEDIA TOURS LTD
Full Time
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
EXPEDIA TOURS LTD seeks a Travel Consultant & Customer Support Specialist for an in-person, frontline role in Birmingham. You will manage flight, package, and cruise inquiries, process bookings, changes, and issues while promoting upsells and ancillary services.
Applicants should have travel-industry experience and familiarity with GDS systems. Strong English, data-entry accuracy, and customer-centric service are essential for success in this busy environment.
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