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Proactive Customer Success Manager — GenAI-Driven

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Sonatype
Full Time position
Listed on 2026-09-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager, HelpDesk/Support
Job Description & How to Apply Below

Sonatype is seeking a Customer Success Manager to drive proactive, outcomes‑driven guidance for a portfolio of customers in the UK. You will accelerate onboarding, adoption, and time‑to‑value while turning customer insights into measurable outcomes and renewals.

The role emphasizes structured engagement, cross‑functional collaboration with Sales, Support, Product, and Services, and responsible use of GenAI to improve quality and speed of delivery.

Are you ready to take on the Proactive Customer Success Manager — GenAI-Driven Growth role at Sonatype?

We are seeking a motivated Proactive Customer Success Manager — GenAI-Driven Growth to join Sonatype in United Kingdom.

Consider building your career as a Proactive Customer Success Manager — GenAI-Driven Growth at Sonatype.

The Proactive Customer Success Manager — GenAI-Driven Growth position in the Management & Operations, Sales field is open for applications.

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