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Strategic CSM: Drive Adoption, Retention & Growth

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Agiloft
Full Time position
Listed on 2026-09-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Job Description & How to Apply Below

Agiloft is seeking a Strategic Customer Success Manager to manage a portfolio of high-value customers and drive retention, adoption, and growth. You will act as a trusted advisor, understand customer objectives, and guide engagement with cross-functional teams to deliver measurable value.

You will partner with Account Managers, demonstrate product capabilities, and navigate complex stakeholder environments in a remote, fast-paced SaaS setting. Diversity and inclusion are priorities for us.

We would love to welcome a new Strategic CSM:
Drive Adoption, Retention & Growth to our group in United Kingdom.

Full responsibilities and requirements are described in the listing above.

Learn more about the Strategic CSM:
Drive Adoption, Retention & Growth role in the description above.

We appreciate your interest in this position.

Join Agiloft and contribute to our ongoing work.

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