Casual Team Member
Listed on 2026-10-02
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Customer Service/HelpDesk
Customer Service Rep
220 Ladywood Middleway, Birmingham, B16 8LP
, UNITED KINGDOM
Join Our Fun, Fast-Paced Team at Rock Up Birmingham!
Are you a lively, enthusiastic individual who thrives in an active, high-energy environment? If you love working with people and enjoy variety in your day, we want to hear from you!
Welcome to Rock Up - a unique destination where climbing adventures meet soft play fun, topped off with a high-quality café serving delicious home-cooked food. It's a place where families come to create memories - and where our team makes it all happen.
We're on the lookout for flexible, casual arena team members to join our Birmingham Team - with the chance to get involved in the climbing arena.
What You'll Be Doing:Working in the climbing arena, and with parties & group events
Delivering top-notch customer service throughout the centre
Keeping our space clean, safe and welcoming for all
Getting stuck in wherever you're needed - no two days are the same!
What We're Looking For:Experience in hospitality or leisure (bonus if you have both!)
A team player who's happy to learn and jump into different roles
A proactive attitude and confident communication skills
A fun, outgoing personality and a can-do approach
Screening Questions- Do you have experience in a similar role?
- Will your commute be 20 minutes or less?
- Describe your customer service experience
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