Customer service advisor

URGENT HIRING: NPPV-CLEARED CUSTOMER SERVICE AGENT

Location: Birmingham, UK.
Salary: £26,000 per annum.
Working hours: Monday to Friday, 9am–5pm.
Start date: Immediate.
Security requirement: Must already hold the required NPPV clearance.

Please note: we can only consider candidates who meet all three of the following mandatory requirements:

• You must already be based in the UK.
• You must already hold valid NPPV clearance.
• You must be available immediately.

As a Customer Service Agent, you will be responsible for delivering a professional, efficient and customer-focused service. You will handle customer enquiries, provide accurate information, maintain clear records and ensure all interactions are managed professionally and in line with relevant procedures.

• Responding to customer enquiries by telephone, email and other communication channels.
  • Providing accurate information and resolving customer queries efficiently.
  • Maintaining accurate records and updating customer information.
  • Handling sensitive information professionally and confidentially.
  • Following established processes, policies and security requirements.
  • Delivering a high standard of customer service at all times.

• Salary: £26,000 per annum.
• Location: Birmingham, UK.
• Working hours: Monday to Friday, 9am–5pm.
• Start date: Immediate.
• Security requirement: Must already hold the required NPPV clearance.

We are looking for a reliable, organised and professional individual with excellent communication skills, a positive attitude and a strong customer service focus.

Most importantly, you MUST ALREADY BE IN THE UK, MUST ALREADY HOLD NPPV CLEARANCE, AND MUST BE AVAILABLE TO START IMMEDIATELY.