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Resident Liaison Specialist

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Mears
Full Time position
Listed on 2026-10-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 34000 GBP Yearly GBP 28000.00 34000.00 YEAR
Job Description & How to Apply Below

Mears Group is seeking a Customer Liaison Officer in Birmingham to support our planned maintenance programmes within social housing. You will deliver front-line customer service, coordinate communications, attend appointments, and keep residents informed throughout works.

You will work with local teams to ensure high standards, manage expectations, handle enquiries, and contribute to positive customer outcomes while complying with KPIs and safety requirements.

This role, Resident Experience Liaison Specialist at Mears, could be your next career step.

For the Resident Experience Liaison Specialist position at Mears, we are reviewing applications now.

Step into the Resident Experience Liaison Specialist role at Mears in Birmingham, England, United Kingdom and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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