Customer service advisor
Listed on 2026-10-27
-
Customer Service/HelpDesk
Customer Service Rep
URGENT HIRING: NPPV-CLEARED CUSTOMER SERVICE AGENT
Location: Birmingham, UK.
Salary: £26,000 per annum.
Working hours: Monday to Friday, 9am–5pm.
Start date: Immediate.
Security requirement: Must already hold the required NPPV clearance.
Please note: we can only consider candidates who meet all three of the following mandatory requirements:
- You must already be based in the UK.
- You must already hold valid NPPV clearance.
- You must be available immediately.
As a Customer Service Agent, you will be responsible for delivering a professional, efficient and customer-focused service. You will handle customer enquiries, provide accurate information, maintain clear records and ensure all interactions are managed professionally and in line with relevant procedures.
Key Responsibilities include:- Responding to customer enquiries by telephone, email and other communication channels.
- Providing accurate information and resolving customer queries efficiently.
- Maintaining accurate records and updating customer information.
- Handling sensitive information professionally and confidentially.
- Following established processes, policies and security requirements.
- Delivering a high standard of customer service at all times.
- Salary: £26,000 per annum.
- Location: Birmingham, UK.
- Working hours: Monday to Friday, 9am–5pm.
- Start date: Immediate.
- Security requirement: Must already hold the required NPPV clearance.
We are looking for a reliable, organised and professional individual with excellent communication skills, a positive attitude and a strong customer service focus.
Most importantly, you MUST ALREADY BE IN THE UK, MUST ALREADY HOLD NPPV CLEARANCE, AND MUST BE AVAILABLE TO START IMMEDIATELY.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).