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Export Customer Service Lead | Shipments & Relationships

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Metro Global
Full Time position
Listed on 2026-10-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Client Relationship Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 24000 - 34000 GBP Yearly GBP 24000.00 34000.00 YEAR
Job Description & How to Apply Below

Metro is seeking an experienced Export Customer Service professional to manage export orders and shipments from enquiry to delivery. You will act as the main contact for customers and coordinate with suppliers, carriers, and internal teams to ensure a seamless experience.

The role emphasizes strong communication, organisational skills, and the ability to manage multiple priorities in a fast-paced environment. A proactive problem-solving approach and IT fluency are essential.

This posting is for the Export Customer Service Lead | Shipments & Relationships role at Metro Global, based in Birmingham, England, United Kingdom.

Our group is growing, and we are hiring a Export Customer Service Lead | Shipments & Relationships in Birmingham, England, United Kingdom.

This opportunity is for the Export Customer Service Lead | Shipments & Relationships role at Metro Global.

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