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Customer Service - Logistics/Parcel
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-10-28
Listing for:
Simply Jobsworth
Seasonal/Temporary
position Listed on 2026-10-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
We are currently recruiting for a Customer Service professional with experience in the logistics or parcel industry for a temp-to-perm opportunity.
Role details:- Salary: £28,000-£30,000 per annum
- Hourly rate: £14.36-£14.87 per hour
- Contract: Temporary to permanent
- Experience: Customer service within logistics, courier or parcel operations
- Handling customer enquiries and resolving delivery-related issues.
- Tracking parcels and providing shipment updates.
- Liaising with drivers, depots and internal teams.
- Managing delivery queries, complaints and escalations.
- Maintaining accurate records and providing excellent customer service.
- Previous customer service experience within logistics, courier or parcel operations.
- Strong communication and problem-solving skills.
- The ability to work in a fast-paced environment.
- Good attention to detail and a customer-focused approach.
If you have relevant experience or know someone who may be suitable, please get in touch for further information.
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