Inbound Helpdesk Advisor - Repairs
Listed on 2026-10-29
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Ian Williams Ltd. is seeking an Inbound Customer Service Advisor to join the National Helpdesk (iwhub).
You will handle high-volume calls regarding repairs and maintenance for social housing clients, delivering a first-class service within SLAs and KPIs. The role offers a competitive base salary of £28,583 for a 37.5-hour week, monthly bonuses, profit share, 31 days leave, pension contributions up to 5%, life insurance, annual pay reviews, and opportunities for training and development, plus
Our group is growing, and we are hiring a Inbound Helpdesk Advisor
- Repairs in Birmingham, England, United Kingdom.
This is a genuine opportunity to take on the Inbound Helpdesk Advisor
- Repairs role at Ian Williams Ltd.
As a Inbound Helpdesk Advisor
- Repairs, you will play an important part at Ian Williams Ltd. in Birmingham, England, United Kingdom.
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