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Security & Customer Service Officer — Transport Hub

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Mitie
Full Time position
Listed on 2026-10-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 15000 - 22000 GBP Yearly GBP 15000.00 22000.00 YEAR
Job Description & How to Apply Below

Mitie is seeking a Security & Customer Service Officer at Birmingham New Street Station. Join a busy transport hub and help keep passengers safe while delivering a welcoming, professional service. You’ll be a visible presence, assist passengers with travel information, respond to incidents, and support smooth station operations.

A valid SIA licence and excellent communication are essential. Mitie is committed to safety, customer care, and career development, with ongoing training and a

We are seeking a motivated Security & Customer Service Officer — 24/7 Transport Hub to join Mitie in Birmingham, England, United Kingdom.

Join Mitie and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Security & Customer Service Officer — 24/7 Transport Hub role at Mitie, based in Birmingham, England, United Kingdom.

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