Customer Service Assistant
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-11-01
Listing for:
Ritz Recruitment Ltd
Part Time
position Listed on 2026-11-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant -
Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant
Job Description & How to Apply Below
Key Responsibilities
• Acting as the first point of contact for residents and visitors at the front desk
• Handling enquiries professionally via phone, email, and face-to-face interactions
• Maintaining accurate records and ensuring smooth shift handovers
• Assisting with resident queries, complaints, payments, and parcel deliveries
• Preparing and maintaining communal areas while supporting resident events and activities
• Responding appropriately to incidents and following all health and safety procedures
• Logging and monitoring maintenance requests, alongside general administrative duties About You
• Previous experience in a busy customer service, reception, hospitality, hotel, or student accommodation environment
• Excellent communication and interpersonal skills
• Confident using Microsoft Office and other basic IT systems
• Calm, approachable, organised, and dependable
• A positive, proactive attitude with a willingness to support wherever needed Apply today for immediate consideration. (ritzrecempbus)
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