Hybrid Customer Service Advisor – Case Resolution
Listed on 2026-11-02
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
CCW is recruiting a Customer Service Advisor in Birmingham to take ownership of customer complaints that are not resolved with water companies or retailers. You will manage a varied caseload, investigate concerns, review evidence and progress cases from referral to resolution with empathy and impartial judgement.
This hybrid, full-time role involves balancing fair outcomes with excellent customer service in a regulated environment, supporting CCW's values and delivering consistent service across
The following position is for a Hybrid Customer Service Advisor – Case Resolution with Gi Group (United Kingdom).
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Hybrid Customer Service Advisor – Case Resolution role in the description above.
We appreciate your interest in this position.
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