Customer Service & NDORS Booking Assistant
Listed on 2026-11-02
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
West Midlands Police’s Safer Roads for West Midlands team is recruiting a Customer Service Assistant to help the public book NDORS courses and manage inquiries. You will be the first point of contact, handling bookings, resolving issues, and escalating where needed to improve service levels.
You will monitor course compliance, coordinate with clients to rearrange bookings where necessary, and contribute to a positive customer experience while reporting to the Customer Service Supervisor.
Are you ready to take on the Customer Service & NDORS Booking Assistant role at West Midlands Police?
The Customer Service & NDORS Booking Assistant role at West Midlands Police is now open for applications in Birmingham, England, United Kingdom.
Join us at West Midlands Police as our next Customer Service & NDORS Booking Assistant in Birmingham, England, United Kingdom.
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