Inbound Repairs Helpdesk Advisor
Listed on 2026-11-02
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Technical Support
Ian Williams Ltd. is seeking an Inbound Customer Service Advisor for the National Helpdesk (iwhub). You will handle high-volume inbound calls from social housing clients, delivering concise, timely, and first-time resolution where possible.
You will work to SLAs and KPIs in a fast-paced environment, supported by modern office facilities. The role offers a competitive salary (£28,583), monthly bonuses, pension, and life insurance. Diversity and training opportunities are emphasised.
Join us at Ian Williams Ltd as our next Inbound Repairs Helpdesk Advisor in West Midlands, England, United Kingdom.
This is a strong opening to take on the Inbound Repairs Helpdesk Advisor role at Ian Williams Ltd.
As a Inbound Repairs Helpdesk Advisor, you will play an important part at Ian Williams Ltd in West Midlands, England, United Kingdom.
We invite applications for the Inbound Repairs Helpdesk Advisor position located in West Midlands, England, United Kingdom.
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