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Rent Recovery & Customer Support Officer

Listing for: Birmingham City Council
Full Time position Listed on 2026-11-10
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 22000 - 32000 GBP Yearly GBP 22000.00 32000.00 YEAR

Job Description & How to Apply Below

Birmingham City Council's Rent Service (Finance Directorate) focuses on the annual collection of rent and recovery of housing debt. The team supports tenants with advice and helps maintain a strong payment culture to maximise income through welfare benefits.

The role includes negotiating payments, communicating with customers by calls and letters, and handling cases from start to finish. A hybrid working pattern is available, with work from council buildings as needed.

Step into the Rent Recovery & Customer Support Officer role at Birmingham City Council in Birmingham, England, United Kingdom and grow with us.

The Rent Recovery & Customer Support Officer position in the Human Resources, Bio & Pharmacology & Health field is open for applications.

We have an opening for a Rent Recovery & Customer Support Officer in Birmingham, England, United Kingdom within Human Resources, Bio & Pharmacology & Health.

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