Customer Service Advisor

Customer Service Advisor – Milton Keynes

Location:

Bletchley, Milton Keynes Salary: £12.71 per hou

Hours:

Monday–Friday 8:00-17:00 or 9:00-18:00 every other Saturday from 8:00-13:00 We’re Hiring – Customer Service Advisor Are you an experienced customer service professional who enjoys helping customers, solving problems and working in a fast-paced environment? We are currently recruiting for a Customer Service Advisor to join a friendly, customer-focused team based in Bletchley, Milton Keynes . About the Role As a Customer Service Advisor, you will be responsible for providing excellent customer support and ensuring enquiries and issues are dealt with quickly and professionally.

Your duties will include:
Responding to customer enquiries via phone, email and ticketing systems Handling and resolving customer issues and complaints Managing customer orders, queries, returns and repairs Assisting with parcel tracking and delivery enquiries Providing a high standard of customer service at all times Working with internal teams to resolve customer issues Supporting customer feedback and helping improve products and services Assisting with Amazon Seller platforms and customer tickets Creating and maintaining customer support information where required What We’re Looking For The successful candidate will have:
Previous customer service experience Experience using Amazon Seller platforms Experience handling and resolving customer tickets and enquiries Excellent written and verbal communication skills Strong problem-solving and organisational skills A positive, professional and customer-focused attitude Good attention to detail and the ability to multitask The confidence to handle customer complaints calmly and professionally Knowledge of power tools would be a great advantage Working Hours Monday–Friday:
• 8:00am–5:00pm or 9:00am–6:00pm Every other Saturday:
• 8:00am–1:00pm What’s on Offer? £12.71 per hour Opportunity to join a growing and customer-focused team Full-time hours with a consistent schedule Interested? If you have the customer service experience we're looking for and are ready for your next opportunity, we'd love to hear from you!