Customer Service Advisor

Reed Business Support are recruiting on behalf of our valued client based in Rochester for a Customer Service Advisor . This is an excellent opportunity for someone looking to build a career within customer service and develop their skills within a supportive and growing organisation.

About the Role:

Handling inbound customer enquiries via telephone, email, and webchat Providing accurate information regarding products and services Updating customer records using the internal CRM system Processing orders and supporting with administration tasks Resolving customer queries efficiently and professionally Working closely with other departments to ensure excellent service delivery

About You:

Previous customer service experience is desirable but not essential Strong communication and interpersonal skills Confident using Microsoft Office systems Positive and professional approach to customer interactions Able to prioritise workload and work within a busy environment Salary & Working Pattern: £25,000 - £27,000 per annum Full-time, permanent Monday to Friday, 9:00am - 5:30pm Benefits: 25 days annual leave plus bank holidays Company pension scheme Ongoing training and development Employee assistance programme Free onsite parking If you are interested in this Customer Service Advisor opportunity, please apply today.

Reed Business Support look forward to assisting you with the next step in your career.