Experienced Dental Receptionist; Private Clinic

Overview

Employer: Juniper Horizons Ltd

Location: Birmingham, West Midlands

Pay: £13.50 to £15.50 per hour

Contract Type: Permanent

Hours: Full time

Disability Confident: No

Closing Date: 22/03/2026

Juniper Horizons Ltd is seeking an Experienced Dental Receptionist for a private clinic. This is a fantastic opportunity for an organised and friendly professional to join our dedicated team and provide exceptional service to our patients.

• Manage the front desk operations, including greeting patients and answering phone calls.
• Schedule appointments and confirm patient bookings.
• Maintain accurate patient records and update information as needed.
• Handle billing, payments, and insurance claims efficiently.
• Provide information to patients regarding treatments and fees.
• Coordinate communications between the clinical team and patients.
• Ensure the reception area is welcoming and organised.

Fast-paced and friendly clinic environment. Team-oriented approach with a focus on providing the best patient care.

• Proven experience as a dental receptionist or similar role.
• Knowledge of dental terminology and procedures.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks and prioritise effectively.
• Proficient in using dental practice management software and Microsoft Office.
• Strong attention to detail and organisational skills.
• Ability to work independently as well as part of a team.
• Positive attitude and a professional appearance.

• Supportive leadership and a friendly, professional team
• Fully equipped, modern surgeries
• Regular team social events
• Ongoing training and development

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).