Dental Receptionist ​/ Treatment coordinator

DENTAL RECEPTIONIST & TREAMENT COORDINATOR (SALES FOCUSED) REQUIRED IN BIRMINGHAM

Hours:

Full-time | Monday–Friday | Minimum 30 hours per week / Weekends as When Required

Salary: £22,000 - £26,400.00 per year + uncapped monthly commission (OTE £80,000+)

• Uncapped monthly commission on treatment conversions and practice turnover
• Monthly performance bonus

All candidate must have Previous experience as a Treatment Coordinator, Dental Receptionist, or Private Healthcare Sales Advisor

Must be confident discussing high-value treatments (£2,000 – £30,000+)

Target-driven, persuasive, and motivated by commission and performance results

Are you confident, patient-focused, and passionate about smile transformations?

We deliver luxury dental care in a modern, high-tech environment.

Our expert clinicians provide dental implants, Invisalign, smile makeovers, composite bonding, and whitening – and we’re seeking a results-driven Treatment Coordinator & Receptionist to join our growing team.

If you love sales, patient care, and personal development, this is the perfect opportunity to shine in a high-end, professional setting.

• Luxury, clinic with digital systems (Dentally, iTero, CBCT)
• Fully funded CPD, DBS, and GDC registration (if nurse-qualified)
• Continuous sales and communication training
• Clear career progression into Senior TCO or Practice Management roles
• Free on-site parking
• Support from our marketing, HR, finance, and compliance teams

• Conduct in-person and virtual consultations for cosmetic and implant treatments
• Present treatment plans, pricing, and finance options confidently and ethically
• Convert consultations into accepted cases through excellent communication and empathy
• Manage and track leads, enquiries, and conversion rates using our CRM and marketing systems
• Follow up all new leads from phone, email, and social media promptly
• Support clinicians with diary management, scheduling, and treatment coordination
• Deliver a five-star front-of-house experience to every patient
• Assist with open days, marketing campaigns, and events to attract new patients

• Previous experience as a Treatment Coordinator, Dental Receptionist, or Private Healthcare Sales Advisor
• Confident discussing high-value treatments (£2,000 – £30,000+)
• Target-driven, persuasive, and motivated by commission and performance results
• Excellent communicator with warmth, empathy, and professionalism
• Organised and proactive with great attention to detail
• Competent with IT systems (Dentally experience preferred)
• Positive, friendly, and passionate about helping patients achieve their dream smiles

Join a supportive, forward-thinking team that rewards ambition, excellence, and results.