Attendance Officer

Job Description

Attendance Officer requried in Birmingham.

Your new company You will be joining a large and well‑established local authority dedicated to ensuring that every child has access to suitable education. Their Attendance & Inclusion Service provides targeted support to children who are currently not in school, working in partnership with families, schools, and wider agencies to secure positive outcomes.

Your new role

Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
As an Attendance Support Officer, you will play a key role in helping children access education by:

- Engaging with families to support acceptance of appropriate school placements.

- Progressing non‑engaging cases through the formal legal process, including preparing and issuing statutory letters.

- Identifying suitable school places for children not on waiting lists and supporting parents through the admissions process.

- Working collaboratively with schools, services, and external agencies to achieve timely placements.

- Conducting occasional home visits when all other attempts at contact have been exhausted, always attended with another officer present.

This role is primarily home‑based and will involve managing your own caseload while adhering to statutory timescales.

Rate of pay: £14.12 per hour (inclusive of holiday pay)35 Hours per Week Enhanced DBS Required
What you'll need to succeed - Experience at a senior administrative level, preferably in a casework or family‑support environment.

- Excellent communication skills and confidence in having persuasive, constructive conversations with families.

- Strong organisational skills, with the ability to manage time, deadlines, and complex information effectively.

- Professionalism, sensitivity, and a high regard for confidentiality.

- A commitment to safeguarding and supporting children’s educational outcomes.

- Flexibility to attend occasional local home visits.

- An Enhanced DBSWhat you'll get in return - A competitive rate of £14.12 per hour (inclusive of holiday pay).

- The flexibility of a predominantly home‑based role.

- The opportunity to make a meaningful difference to children’s access to education.

- Support from both the local authority and Hays throughout your assignment. xekaoyc - Experience with in a well‑respected service, adding valuable expertise to your CV.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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