Student Support and Attendance Officer; term time

Job Title:

Student Support and Attendance Officer (term time only)

Contract:

Ongoing temp Salary: £12.90 - £13.20 per hour

Hours:

Monday to Friday, 37 hours

Location:

Office based Solihull

Please note:

An Enhanced DBS check will be required before commencing this role.

The Student Attendance Officers role is to support tutors in the monitoring and tracking of full‑time student attendance and punctuality. The Student Attendance Officer will also act as pastoral support to students who find it difficult to sustain regular attendance or are at risk of failing their course for other reasons.

• Support students in maintaining high attendance levels and to ensure students remain on their course and are successful.
• Assist tutors in tracking and following up on student attendance on a daily basis.
• Maintain a reporting system with regards to student attendance and behaviour.
• Act as a link between tutors, students and parents.
• Monitor and work with students whose attendance falls below the agreed levels.
• Drive the disciplinary process ensuring all relevant paperwork is completed in a timely manner.
• Attend monthly risk meetings and complete the at‑risk register.
• Provide a first point of contact for students/parents reporting absence.
• Undertake all mandatory training in a timely manner as required (e.g., Safeguarding, Prevent).
• Other duties as required which are broadly consistent with the general functions and grading of this position.

• Previous administrative experience.
• Experience of working within an education setting would be a strong advantage.
• Working to deadlines.
• Experience of using Microsoft Office applications (in particular Excel and Word).

This is an excellent role for an experienced Student Attendance Officer to work within a busy team. In return you will receive between £12.90 - £13.20 per hour.

Morgan Parkes Recruitment Ltd operates in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.

Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.