Student Recruitment Officer - External Relations Grade 6

Job Description

External Relations – the division responsible for delivering the University to the world and enhancing its reputation. Our aim is to engage with diverse audiences, build purposeful relationships at local, national and international levels, and support the University’s growth ambitions for 2030 and beyond.

Location:

University of Birmingham, Edgbaston, Birmingham UK
Grade: 6
Full‑time, Fixed‑Term contract up to March 2027
Closing date: 4th March 2026

People are at the heart of what we are and do. The University of Birmingham offers a range of benefits, including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay and a pension scheme. Flexible working arrangements are available and the campus provides a state‑of‑the‑art sports centre, art gallery, museum and botanical gardens. You will also receive a generous development package as part of the Birmingham Professional programme.

External Relations seeks to deliver the University’s external profile through purposeful relationships and by supporting prospective students to make informed choices about their studies. We value ambition, innovation, openness, collaboration and responsibility.

The Student Recruitment Officer will drive student recruitment and enhance the University’s reputation. Working collaboratively across the University, the officer will deliver and evaluate recruitment activities, attract and convert prospective students across undergraduate, postgraduate and professional markets, and support the development of a high‑quality, diverse student population.

• Deliver a range of student recruitment activities and campaigns, including large‑scale on‑campus and online events, to help meet recruitment targets across all markets; monitor budgets and performance.
• Work closely with colleagues across student recruitment, marketing, admissions, Colleges, the wider External Relations division, and the wider institution to ensure a coordinated approach to meeting recruitment targets.
• Respond to strategic priorities with flexibility across different products and audience groups.

• Develop and deliver recruitment activities and events on/off‑campus and online, providing event management support (logistics, venues, staffing, security, freight, catering and accommodation).
• Represent and promote the University to engage and convert prospective students through presentations to schools and colleges, representation at higher‑education events and delivering high‑quality experiences at Open Days and other events.
• Work with teams across the University to deliver subject‑specific and other activities in line with recruitment strategies.
• Train and brief staff, student ambassadors and events teams supporting recruitment activity.
• Support wider activities including Confirmation and Clearing, scholarship programmes delivery and administration and subject interviews, where appropriate.

• Act as the operational contact for schools, colleges, employers, professional bodies, partner organisations and recruitment service providers to support recruitment pipelines, escalating issues as needed.
• Ensure accurate capture and maintenance of contact, event and lead data to support CRM‑driven follow‑up and evaluation.
• Offer expert advice to external audiences on qualifications and recruitment‑related activities.

• Contribute to market analysis and provide recommendations.
• Monitor and regularly evaluate performance against targets, driving innovation in recruitment activities.

• Where relevant, hold line‑management responsibility for staff, ensuring effective workload planning, clear objectives and professional development to drive high performance.
• Manage student ambassador teams and events assistants supporting recruitment events.
• Deputise in a leadership capacity as required.

• Act as a brand champion, representing and promoting the University’s values and identity in all interactions.
• Provide additional support to a range of activities, events and…