Clinical Education Administration Assistant

Clinical Education Administration Assistant

Bring your organisation skills to a role that helps shape compassionate care through education.

Join Birmingham Hospice as our Clinical Education Administrative Assistant and support learning that makes a real difference to patient care.

Bring your organisation skills to a role that helps shape compassionate care through education.

Join Birmingham Hospice as our Clinical Education Administrative Assistant and support learning that makes a real difference to patient care.

You will provide day-to-day administrative support to the Clinical Education Administration Lead and the wider Education and Research teams. The role includes coordinating training activity, supporting research administration, helping to promote learning opportunities, and ensuring courses and programmes run smoothly. You will also work with external partners and play an important part in delivering education that supports high‑quality palliative and end‑of‑life care.

To be a key point of contact for Education and Research activities across both hospice sites and for external partners.

To support ongoing projects and assist development of new initiatives.

To provide administrative support for education delivered both on and off hospice site, to include arranging venues and equipment and ensuring relevant literature is available to learners and educators.

To represent the Education and Research teams internally and externally, with travel to venues/locations outside the organisation when required.

For in person training events the post-holder will serve as point-of-contact on the day of the event, will host, meet and greet and provide support to both learners and educators. For online training the post-holder will support learners and educators with IT, and facilitate the sessions.

To work collaboratively with the marketing and communications teams to support the internal and external promotion and marketing of the Hospice’s education and research programmes and other related activities through mail‑shots, the organisation’s website, and email bulletins.

To provide administrative assistance for the European Certificate in Essential Palliative Care Course.

To assist the delivery of education programmes for medical students for their Palliative & End of Life care modules, communicating with clinical teams at the hospices and with the Medical Schools, as required. Provide administrative support including joining instructions to students and supporting those attending the hospice for training days, as required.

To provide administrative support of the mandatory training programme, including use of e‑Learning platforms (Blue Stream) in addition to communicating with internal and external trainers regarding booking of staff and for arranging ad‑hoc training sessions.

To maintain and coordinate accurate training records of staff via Blue Stream and for external attendees via appropriate databases.

To manage room bookings and coordinate refreshments and catering as and when required.

To support Education and Research Committee meetings, ensuring they are booked in advance and papers circulated in a timely fashion.

To oversee booking of internal meeting rooms for education and research activities and to ensure the booking system is kept up to date.

To be responsible for the ordering of stationery and other resources required for education and research activity.

To ensure timely processing and dispatch of all internal and external correspondence and communications relating to education and research.

To communicate with external stakeholders for the marketing of educational and research events.

All employees are required to uphold the confidentiality of all information records in whatever format, encountered in the course of employment and after it.

• All employees are bound by the requirements of the General Data Protection Regulations when, in the course of their employment, they deal with information records relating to individuals

The Hospice is committed to promoting an environment that…