Employment Coach, Education ​/ Teaching

About the Role

The Refugee and Migrant Centre is seeking to appoint two Employment Coaches, one full-time and one part-time, to support clients in overcoming barriers to employment and moving closer to the labour market.

Provide one-to-one employment support to clients, including CV building, job search assistance, interview preparation, and completing job applications.

Assess clients' skills, experience, and employment goals to develop tailored action plans.

Support clients in accessing training, work placements, and volunteering opportunities to enhance employability.

Liaise with employers and training providers to identify suitable opportunities for clients.

Maintain accurate and up-to-date client records, tracking progress and outcomes in line with organisational requirements.

Work collaboratively with other teams and services within the organisation to provide holistic support.

Support the delivery of employment workshops or group sessions where needed.

Promote and uphold the values and policies of the Refugee and Migrant Centre in all aspects of work.

Minimum 2 years' experience working directly with clients on employment-related matters.

IAG level 3 qualification or commitment to complete.

Good knowledge of the UK job market, including current recruitment practices.

Strong written and verbal communication skills.

Ability to build rapport and work effectively with clients from diverse backgrounds.

Organised, proactive, and able to manage a varied caseload.

Competent in using IT systems, including Microsoft Office and online job search platforms.

Ability to speak additional languages relevant to the client base.

Experience working with refugees, asylum seekers, or migrants.

Understanding of welfare-to-work programmes or similar employability schemes.

Experience in delivering group workshops or training sessions.

Knowledge of local employment and training opportunities in the Birmingham area.

In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.

We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.

Closing date:
Friday, 10th July 2026, by 5:00 pm.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.