Education Support Officer; International - Academic Services Grade 6

Job Description Position Details

Registry

Location:

University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range £33,002 to £35,608 with potential progression once in post to £39,906

Grade: 6

Full Time, Fixed Term contract up to July 2027

Closing date: 16 th August 2026

People are at the heart of what we are and do.

The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.

We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme.

We also have three high quality subsidised day nurseries.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.

Find out more about the benefits of working for the University of Birmingham

Registry is a division within Academic Services at the University of Birmingham, with responsibility for key education administration and education support services at a leading global university. The work of the department underpins a student’s academic journey from registration through to graduation and ensures delivery and support of high quality and excellence in education and research. Registry acts as the definitive record keeper of the student record, student information and programme and module details on behalf of the University.

Key departmental functions include (but are not limited to) academic and student related regulations and codes of practice; examinations; curriculum management; student conduct, complaints and appeals; quality assurance; timetabling; student record systems; student record administration; collaborative partnerships and apprenticeships.

At the University of Birmingham, students are at the heart of all we do. You will lead and manage a professional services team which is passionate about providing excellent administrative support for students and staff.

The Education Support Officer (International Students) will work as part of an international student-focused team dedicated to developing, monitoring and reviewing procedures relating to Student route and non-Student route visa holding international students and ensuring that the University remains compliant with the requirements of its sponsor licence. The remit of the role covers international activity for both taught and research students and therefore the post holder will be required to have an understanding and knowledge of all levels of study.

• Statutory international student compliance
  - To implement and maintain best…