BCU AAO Officer (Maternity Cover 12 months) 23. 5 hours per week

Department Apprenticeships Location Parkside Salary £32,006 to £35,331 per annum pro rata Fixed Term (Maternity Cover) Post Type Part Time Release Date 10 August 2026 Closing Date 23.59 hours BST on Monday 24 August 2026 Interview Date Monday 07 September 2026 Reference S126038

At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world‑class research, and fostering a collaborative and supportive working environment for our staff.

Recognised as one of the UK’s Top 250 employers (Financial Times & Statista), we pride ourselves on being a place where colleagues feel valued, supported, and able to grow their careers while contributing to the success of our students and communities.

Our student demographic reflects the rich cultural and ethnic diversity of Birmingham itself, with a significant proportion of students from minoritised ethnic backgrounds and the majority of our home students coming from the West Midlands. This diversity is a strength, and it calls for a workforce that is equipped to challenge deficit narratives and thinking — those assumptions that position students from underrepresented groups as lacking rather than recognising their assets, strengths and potential.

By embracing this perspective, we aim to create an environment where all students and colleagues can thrive, and where our work contributes positively to the social, cultural and economic life of Birmingham and beyond.

The BCU Apprenticeship Assessment Organisation (BCU-AAO) Officer will support the delivery of integrated and fully integrated Apprenticeship Assessments across Birmingham City University’s apprenticeship provision. Acting on behalf of the University’s Apprenticeship Assessment Organisation (BCU-AAO), you will work closely with the Apprenticeship Assessment Manager to ensure assessment activities are delivered efficiently, meet regulatory and quality assurance requirements, and provide an excellent experience for apprentices and stakeholders.

This is an exciting opportunity to play a key role in maintaining high standards of assessment delivery while supporting continuous improvement across the University’s apprenticeship provision.

• Experience of working within Apprenticeship Assessment or equivalent assessment processes.
• Good, up-to-date knowledge of Apprenticeship Standards and Apprenticeship Assessment Plans for integrated apprenticeships.
• A good understanding of quality assurance requirements relating to Apprenticeship Assessments.
• Excellent IT skills, including proficiency in Microsoft Word, Excel and PowerPoint.
• Strong organisational skills with excellent attention to detail.
• The ability to plan, prioritise and manage competing workloads while meeting deadlines.
• Experience of developing, maintaining or supporting effective administrative systems and processes.
• The ability to train, support and work collaboratively with assessors and a range of internal and external stakeholders.
• Excellent interpersonal, written and verbal communication skills, with the ability to communicate confidently and diplomatically.
• The ability to handle sensitive information with discretion and professionalism.
• Experience of collecting, analysing and presenting data and producing reports.
• The ability to work independently, using initiative to solve problems and improve processes.

• Experience of working within an awarding organisation, higher education institution or training provider.
• Experience of administering online assessment or examination systems.
• Knowledge of digital systems used to support Apprenticeship Assessment administration.
• Knowledge of External Quality Assurance (EQA) requirements and experience of supporting EQA visits.
• Experience of supporting the recruitment, induction or training of assessors or quality assurance staff.

If you are excited by the…