It Trainer

Systems Trainer – EPOS / IT

Location:

Fully remote for the first 6 months, then field-based
Salary:
Up to £35,000 per annum

Contract:

6-month FTC, with a strong likelihood of extension or permanent employment.

Role Purpose

An opportunity to develop a career in EPOS and IT training within the hospitality sector. You’ll initially deliver training remotely to clients, before transitioning into a field-based role involving regular travel to customer sites.

Direct EPOS experience isn't essential. We're interested in people who are IT-savvy, confident communicators and enjoy working with others. Previous experience delivering IT training, classroom sessions or teaching people how to use software would be advantageous.

This could also suit someone with a hospitality background who is looking to move away from long hours and evening shifts into a more structured career within technology and training.

Key Responsibilities

* Deliver online and onsite training on software products and systems to new and existing clients.

* Prepare for training sessions and develop an understanding of relevant systems and features.

* Build positive relationships with clients and provide a professional, engaging training experience.

* Communicate with internal teams regarding system changes, updates and any issues identified.

* Manage training schedules, administration and follow-up tasks.

* Maintain accurate training records and upload documentation to Asana.

* Arrange travel and accommodation when required.

* Follow company procedures, data security and health and safety requirements.

Required Skills & Experience

* Confident, outgoing personality with excellent communication skills.

* Able to build rapport and deliver a positive customer experience.

* IT-savvy, with an interest in software and technology.

* Previous experience teaching, training or demonstrating IT systems is advantageous, but not essential.

* Highly organised, self-motivated and capable of working independently.

* Professional approach and strong attention to detail.

* Full UK driving licence and access to a car, as the role will become field-based after the initial six months.

If you're looking to move into a career in technology and training, or want to take your hospitality experience in a new direction, feel free to contact Martin on (phone number removed)