Reactive Repairs Co-ordinator

Job Purpose The role involves liaison between clients and field engineers, processing service reports, and generating repair quotation for fire pumps.

Note:

This role is not available for hybrid working. The role will be fully office based 5 days per week (hours referenced below). What you will be doing Process and review engineer reports using Corrigo work management system Interpret technical reports to identify defects, faults, and compliance issues Diagnose problems from engineer feedback and determine appropriate remedial actions Raise remedial works cost estimation and quotations Prepare risk assessments and method statements (RAMS) for fire protection works as required Maintain accurate documentation and records for audit and compliance purposes Address client queries and concerns professionally and promptly Build and maintain strong working relationships with internal engineers, service team and clients.

What well need from you Demonstrable experience working with fire sprinkler systems and fire pumps (highly desirable) or the engineering/FM industry. Understanding of fire protection system maintenance requirements and standards (highly desirable). Knowledge of health and safety requirements related to fire protection systems (highly desirable). Excellent computer literacy, including proficiency with work management systems (Corrigo experience advantageous) Strong written and verbal communication skills for client and engineer liaison (essential) Ability to interpret technical engineering reports and identify system faults (training will be provided) (highly desirable) Competent in fault diagnosis and problem-solving (training will be provided) (highly desirable) Capable of producing accurate cost estimates for remedial works (essential) Experience in preparing risk assessments and method statements (essential) Highly motivated with strong self-management capabilities (essential) Knowledge of relevant British Standards (BS 9251, BS EN 12845, etc.)

(desirable)

Experience with other computerised maintenance management systems (CMMS) (highly desirable) What you can expect in return Salary Range competitive and negotiable depending on relevant experience 25 days holiday plus bank holidays and option to buy 5 days Contributory company pension scheme Life Assurance Health care scheme

Hours:

36.5 hours per week (Monday to Thursday , Friday 8.45 16:00)