Reactive Repairs Co-ordinator

Job Purpose

The role involves liaison between clients and field engineers, processing service reports, and generating repair quotation for fire pumps.

Note: This role is not available for hybrid working. The role will be fully office based 5 days per week (hours referenced below).

What you will be doing

• Process and review engineer reports using Corrigo work management system

• Interpret technical reports to identify defects, faults, and compliance issues

• Diagnose problems from engineer feedback and determine appropriate remedial actions

• Raise remedial works cost estimation and quotations

• Prepare risk assessments and method statements (RAMS) for fire protection works as required

• Maintain accurate documentation and records for audit and compliance purposes

• Address client queries and concerns professionally and promptly

• Build and maintain strong working relationships with internal engineers, service team and clients.

What well need from you

• Demonstrable experience working with fire sprinkler systems and fire pumps (highly desirable) or the engineering/FM industry.

• Understanding of fire protection system maintenance requirements and standards (highly desirable).

• Knowledge of health and safety requirements related to fire protec...