Hire Controller

• 40 hours per week - 8.00am to 5pm Monday to Friday
• £34,570
• Full time – office based
• 40 hours per week - 8.00am to 5pm Monday to Friday

Pickerings is a leading supplier of high-quality temporary buildings. We design and supply solutions to a diverse customer base, including schools needing extra classrooms, commercial businesses needing additional office space and construction sites needing a complex of offices and welfare facilities.

As a Hire Controller you’ll be part of a team based in the office at our Birmingham depot.

You’ll be regularly interacting with customers by telephone and e-mail to manage their enquiries, processing sales orders and gathering post installation feedback.

Alongside this you’ll be planning deliveries to ensure routes are practical, cost effective and meet customer expectations.

In addition to handling incoming customer enquiries, you’ll undertake speculative outgoing enquiries with existing and potential customers to identify new business opportunities.

You’ll have gained experience from a customer service role in a fast-paced sales or service environment, such as plant hire, manufacturing, property maintenance or construction, where you’ve had to build and foster relationships with customers and use your product knowledge to identify the best solution for them.

You will be able to communicate effectively and professionally over the telephone and in e-mails, with customers, depot colleagues and head office functions. You will also need to be computer literate as you’ll need to become a proficient user of our in-house systems.

Our business primarily operates between 8am and 5pm, Monday to Friday, but a flexible approach to working hours is required to meet operational need.

In addition to an annual salary of £34,570, you’ll get:

• 33 days holidays, inclusive of public holidays and a festive shut-down period
• Company pension and life assurance schemes
• Cycle to work scheme
• Employee Assistance Programme