Credit Control Administrator

Credit Control Administrator - Birmingham City Centre The rewards

• Salary sacrifice pension scheme
• Cash health plan after probation
• Life assurance
• Cycle to work scheme
• Access to an on-site gym
• Regular social events and a friendly, collaborative working culture

• Managing early-stage debt across the ledger, with a focus on 0–90 day balances
• Building strong relationships with internal directors and senior stakeholders
• Contacting clients by phone and email to support timely payment
• Resolving queries and escalating more complex or aged debt where required
• Supporting the Credit Control Supervisor with day-to-day transactional credit activity
• Maintaining accurate records and updates within the finance system
• Assisting with reporting, Excel work, and wider finance administration

• Confident communicating with clients, directors, and senior internal stakeholders
• Strong attention to detail and a proactive approach to chasing debt
• Good Excel skills, ideally including VLOOKUPs and Pivot Tables
• Previous credit control experience — beneficial; junior candidates with the right attitude will be considered
• Experience with in professional services or a relationship-led environment — advantageous