Rates Management Advisor

Overview

Avison Young is one of the world’s fastest growing commercial real estate services firms. Headquartered in Toronto, Canada, Avison Young is a collaborative global firm, owned and operated by its Principals. Founded in 1978, with legacies dating back more than 200 years, the company comprises approximately 5,000 real estate professionals in 120 offices in 20 countries. The firm’s experts provide value-added, client-centric investment sales, leasing, advisory, management and financial services to clients across office, retail, industrial, multi‑family and hospitality sectors.

Working as part of a high performing team giving first line administration of business rate demands and refund for over 55,000 properties with a combined payment value of over £500 million per annum.

• Manage clients’ rates portfolio and occasionally attend client meetings with senior members of the team.
• Prepare monthly rates and financial reporting for key clients.
• Provide commentary to clients on monthly business rate and financial reporting.
• Prepare budget, forecast and variance for key clients.
• Apply business rates legislation and case law to secure the best outcome for clients’ rate liabilities.
• Maintain client data effectively.
• Produce monthly and ad‑hoc reports for internal and external distribution.
• Identify risk and opportunities.
• Provide ongoing input into process improvement and efficiency.
• Develop skills and maintain high standards individually.
• Perform other duties as required.
• Work within KPI parameters consistently.

• Proven time management and organisational skills.
• High level of attention to detail.
• Excellent written and verbal communication skills.
• Critical thinking and problem solving.
• Adaptability (ability to work across multiple systems/clients operating in different sectors).
• Ability to meet deadlines and adapt to changing priorities.
• Intermediate level or above Microsoft Excel skills.
• Work unsupervised when required to a high standard.
• Professional and client‑focused attitude.
• Good standard of Mathematics and English.
• Knowledge or experience of flex workspace administration/management.
• Knowledge or experience of Local Government finance.
• Ability to plan and prepare for known future requirements.
• Ability to work and positively support others productively.
• Deal with changes positively and helpfully.

Avison Young is an equal opportunity employer and is committed to treating all its employees and job applicants equitably. This includes implementing deliberate strategies that advance underrepresented communities in commercial real estate careers.

As a Disability Confident Employer, we are committed to removing any obstacles to inclusion. If you need any adjustments to support your application or any part of the recruitment process, please contact us at  and we will do everything we can to help.

Some of our roles may be remote and some roles may be specific to our offices, but you will need to confirm you have the right to work in the UK.