Graduate Trainee - Commercial Banking Relationship Management

Commercial Banking at Nat West Group is about being the trusted partner behind the UK’s businesses, supporting over 1.5 million organisations, from ambitious start-ups to established mid-sized companies, to start, scale and succeed.

Rooted in deep local relationships and powered by digital innovation, we connect insight, expertise and a full range of banking solutions to meet customers where they are and help them get where they want to go.

Whether it’s unlocking growth, navigating change or planning for the future, we build long-term partnerships that turn possibilities into progress, for our customers, their communities and the wider UK economy.

On our Relationship Management Graduate Programme, you’ll quickly build the skills and confidence to work with a wide range of businesses. You’ll learn how to understand customers, spot opportunities, and deliver solutions that help them achieve their ambitions, all while developing key skills for a long-lasting career.

Over the course of this two-year programme with three rotations, you can expect to:

• Build your confidence working with customers and colleagues, supporting meetings, preparing insights, and contributing to day-to-day relationship management activity across teams
• Develop an understanding of how different teams collaborate, working with colleagues across coverage, product and support areas to deliver joined-up outcomes for customers
• Undertake a dedicated Product placement to build practical experience across product strategy, development, launch and growth.
• Build an understanding of how different businesses operate and what matters to them, developing your knowledge of customer segments and how relationship managers support their needs day-to-day
• Develop your analytical thinking and problem-solving skills, learning how to interpret customer information and contribute to solutions that support their goals
• Gain insight into how digital tools and AI are evolving customer experiences, and how they’re applied in a commercial banking environment
• Gain experience, knowledge and skills across Business Banking and Commercial Mid-Market teams; building an understanding of how relationship management, digital banking and transaction banking products come together to support customers
• Develop your understanding of relationship management, commercial banking, lending and risk, alongside key capabilities in communication, data and digital

We’ll reward you with a starting salary of £37,500. And on top of your salary, you’ll have access to our flexible benefits package.

You can also expect to:

• Learn from experienced colleagues on the job, applying your knowledge in real situations from early in the programme
• Build your understanding through practical learning and insights, helping you connect what you learn to real customer and business activity
• Develop in a supportive and inclusive environment, where you’re encouraged to test ideas, learn from feedback and keep improving
• Strengthen your relationship-building and communication skills, working with customers and colleagues across different teams
• Undertake a product-focused placement and experience in digital product development, including customer discovery, feature design through to launch and scaling
• Build a strong foundation of core skills to support your long-term career in commercial banking
• Expand your internal network, connecting with colleagues across Business Banking and Commercial Mid-Market
• Develop your confidence and professional presence over time, as you gain experience and take on new challenges
• Experience what it’s like to work in a purpose-led organisation, supporting businesses and communities across the UK

To be eligible for our Commercial Banking – Relationship Management graduate programme, you’ll need:

• Tohave, or be on course to achieving a 2:1 in your degree
• A deep sense of curiosity
• Analytical skills
• To enjoy collaborating with others and working as part of a team
• A proactive and resourceful approach to your work
• To be a keen problem solver
• Good attention to detail
• Please note that we do not offer visa sponsorship for this programme

Head over to our ‘Applying and eligibility support’ page now for answers to some of our most commonly asked questions.