Consulting Director - Banking

Location UK

Level Director

Role Summary

We are seeking a Banking Consulting Director to originate and lead the most consequential transformation engagements in the UK banking market. This is a growth-first leadership role for a senior consultant with deep retail banking expertise, meaningful commercial / SME banking experience, and the ability to shape and lead business and technology-enabled transformation.

The Director will build trusted C-suite relationships and convert them into high-impact work across priority banking transformation domains, including core banking modernisation, lending and credit, payments, customer and channel transformation, financial crime, risk and regulatory change, operating model transformation, and data and AI.

The Director will own strategic banking relationships end-to-end: opening doors, shaping the agenda, leading delivery, and turning outcomes into the next opportunity. The role combines origination, consulting delivery, practice development and industry eminence to drive sustainable, profitable growth within the Banking sector.

• Act as a trusted advisor to C-suite executives across retail and commercial / SME banking, with broader credibility across corporate, digital and challenger banks.
• Lead strategic discussions across core banking modernisation, lending and credit, payments, customer and channel transformation, financial crime (including AML, KYC, fraud and sanctions), risk and regulatory change, data and AI, and banking operating model transformation.
• Bridge business and technology agendas, translating banking strategy, customer, operational and regulatory requirements into executable transformation programmes.
• Facilitate executive workshops and strategic planning sessions that move clients from agenda-setting to decision and action.
• Build and sustain long-term executive relationships that anchor key client accounts.

• Originate and convert a pipeline of strategic consulting opportunities, opening new relationships rather than only delivering scoped work.
• Develop and execute sector growth strategies aligned to the Banking Consulting practice objectives and NTT DATA's wider banking, technology, data and transformation capabilities.
• Lead pursuits end-to-end: qualification, proposition shaping, proposal development and executive close.
• Expand existing accounts into multi-year transformation partnerships and identify new market opportunities.
• Deliver against an annual portfolio target in consulting revenue, with accountability for margin and pipeline health.

• Ensure successful delivery across the portfolio: quality, client outcomes, commercial performance and risk management.
• Lead multidisciplinary teams spanning business consulting, technology, data, engineering and transformation specialists.
• Guide clients through end-to-end journeys, from strategy and operating model design through implementation and value realisation.
• Shape major technology-enabled transformation programmes involving banking platforms and ecosystems, ensuring technology choices are anchored in business outcomes.
• Develop differentiated propositions, methodologies, frameworks and IP across priority banking transformation domains, leveraging NTT DATA's technology, data and AI capabilities where relevant.
• Support recruitment, capability development and mentoring of consulting talent, raising the bar on delivery quality.

• Significant experience (typically 18+ years, or a demonstrated equivalent track record) in management consulting, business consulting or transformation advisory within the Banking sector.
• Deep, recent experience in UK retail banking, with meaningful exposure to SME / commercial banking and a strong understanding of banking products, customer journeys, operations and the underlying technology landscape.
• Proven origination and account growth with Tier-1 UK banks - opening relationships and converting them to revenue, not only delivering work.
• Demonstrated ability to bridge business consulting and technology transformation, translating banking strategy, operating model, customer and regulatory requirements into major technology-enabled change programmes.
• Strong domain credibility across several of the following: core banking, lending and credit, payments, AML / KYC and financial crime, risk and regulatory change, customer and channel…