Head of Business Planning, Global Communications & Governance

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We are currently seeking an individual to join the team in the role of Head of Business Planning.

You'll lead business planning, financial and workforce management, and cost oversight across relevant regions and markets within Group Communications and Governance Operations. You'll act as a trusted adviser to senior stakeholders, providing accurate forecasts, meaningful analysis, effective cost control and clear recommendations, while partnering closely with Group Finance, Business Support Managers and business leaders in the PG&C COO environment. Success means delivering transparent, well-controlled planning and reporting, using practical insights to shape decisions, maintaining strong governance over costs, FTE and change activity, and handling confidential matters responsibly, escalating them when appropriate.

As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

• In this role you'll Own the annual and ongoing financial planning cycle for Group Communications and Governance, including forecasting, budgeting and resource allocation
• Manage workforce planning across demand, approved positions and organisational capacity, including FTE and position management
• Deliver accurate monthly reporting across Finance Resource Planning (FRP), FTEs, costs, forecasts, variances and key financial drivers
• Develop and maintain financial models to assess workforce, cost and strategic scenarios and translate outputs into clear recommendations
• Present concise, commercially relevant insights to senior stakeholders to support informed and timely decisions
• Own the end-to-end internal recharge process, ensuring accurate allocation, effective controls and timely resolution of queries
• Partner with Change the Bank (CTB) stakeholders to support cost reporting, forecasting and planning for CTB activity and allocations
• Deputise for the Operations Director when required, representing the Operations team in relevant meetings within delegated authority

• Bring strong knowledge of end-to-end FRP including financial planning, forecasting, budgeting, management information and cost management
• Apply established experience in workforce planning, FTE management, demand planning and position management
• Use financial modelling and scenario planning to assess the impact of resourcing and cost decisions and support business planning
• Interpret complex financial and workforce data to identify trends, risks and opportunities and translate these into practical actions
• Apply experience of cost allocations, internal recharges, cost attribution and resolving financial queries through appropriate controls
• Support change, transformation or strategic investment programmes including planning and reporting for CTB activity
• Communicate complex financial or operational topics clearly to audiences with varying levels of financial expertise, including senior stakeholders
• Use advanced Microsoft Excel and Microsoft PowerPoint to produce robust analysis, clear reporting and data-led presentations

Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via