Section Chief Operations; O-Billet Supervisory Job Birmingham area,England UK,Government

Position: Section Chief Operations (O-6 Billet) Supervisory

Duties and Responsibilities

Conduct data analysis and reporting to support workforce planning, recruitment, retention, and succession initiatives within the unit. Compile, analyze, and interpret data to inform decision-making and program improvements.

Assist in the development, implementation, and evaluation of personnel programs and policies. Support program managers in monitoring compliance with regulations and best practices.

Prepare regular and ad-hoc reports, presentations, and briefings for leadership and stakeholders, summarizing program performance, workforce trends, and analytical findings.

Coordinate and facilitate meetings, working groups, and collaborative efforts with internal and external stakeholders to gather requirements, share information, and support program objectives.

Support process improvement initiatives by identifying inefficiencies, recommending solutions, and assisting with the implementation of new systems and procedures within the Personnel Unit.

Maintain accurate records and documentation related to personnel programs, workforce analysis, and administrative activities, ensuring data integrity and confidentiality.

Assist with project management tasks including tracking milestones, timelines, deliverables, and outcomes for personnel-related projects and initiatives.

Requirements (Conditions of Employment)

You must be a U.S. citizen to apply for this position.
You must successfully pass a background investigation.
You must successfully pass a drug screen.
Males born after 12/31/59 must certify registration with Selective Service.
Requirements by Closing Date:
Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
Service Remaining Requirement Agreement:
Upon appointment to this position, officers will be required to serve a new 18‑month commitment to IHSC.
Assignment Pay Agreement:
You must not have a current Assignment Pay Agreement. If you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission.
Applicants must be a current USPHS Commissioned Corps Officer who works HS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.
PHS officers must participate in IHSC TDY On‑Call Schedule (ITOS). ITOS is either an entire month or two 16‑day periods a year where, depending on the needs of the agency, the officer is required to be available to serve.

Physical Demands

Must be able to perform duties in a fast‑paced environment without physical limitations.

Sitting and/or standing for extended periods of time [6‑8 Hours].

Performing repeated bending motion.

Average manual dexterity for computer operation.

Phone use for extended periods of time.

Education Required Knowledge, Skills, and Abilities

Knowledge of data analysis techniques and workforce planning principles relevant to personnel management in a healthcare or government setting.

Proficiency in data management tools and software (e.g., Excel, Access, SharePoint or other HRIS systems) for compiling, analyzing, and presenting workforce data.

Strong analytical and problem‑solving skills with the ability to interpret complex data, identify trends, and develop actionable recommendations.

Excellent written and verbal communication skills for preparing reports, presentations, and correspondence, and for facilitating meetings and briefings.

Ability to work collaboratively with multidisciplinary teams and stakeholders, demonstrating strong interpersonal and organizational skills.

Attention to detail and accuracy in managing records, documentation, and data integrity.

Knowledge of relevant federal regulations, policies, and best practices related to personnel administration and workforce management.

Ability to manage multiple tasks and projects simultaneously, prioritize assignments, and meet deadlines in a fast‑paced environment.

Additional Information

This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Deputy Assistant Director of Administration,…


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