Re-Housing Officer

Grade C - £35,412 to £44,075 per annum

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.50 hours per week

Birmingham City Council are recruiting Re‑Housing Officers to support residents affected by regeneration schemes across the city.

• Develop and deliver re‑housing plans for households impacted by regeneration programmes.
• Provide tailored advice and case management across multiple tenure types.
• Advocate for residents and support them through transitions into new homes.
• Identify suitable re‑housing options, working with Registered Providers, developers, and partners.
• Manage compensation arrangements in line with statutory requirements.
• Engage with communities, including consultation activities and partnership forums.
• Address concerns, complaints, and representation from residents and Ward Councillors.
• Work collaboratively with colleagues to accelerate re‑housing outcomes.
• Provide performance reporting and support governance processes.
• Ensure households are supported appropriately and not at risk of homelessness during the process.

• Educated to degree level or equivalent in a relevant discipline.

• Experience of statutory housing duties related to re‑housing or allocations.
• Experience of managing caseloads within defined time frames.
• Experience of working with diverse communities.
• Ability to deliver difficult messages and manage challenging situations.

• Strong relationship‑building skills across communities and stakeholders.
• Ability to manage competing priorities and workloads effectively.
• Clear and effective communication, including explaining complex information.
• Ability to manage a caseload and deliver outcomes in line with expectations.
• Experience of performance reporting and presenting information to varied audiences.
• Understanding of Local Government and responding to Member enquiries.

• Birmingham City Council is an accredited Disability Confident Leader employer.
• We are committed to employing, retaining and developing all of our people.
• We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
• Disclosure and Barring Service (DBS) check will be undertaken.
• Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
• Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
• We are committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. View Corporate Safeguarding Policy.