Public Participation Officer

Public Participation Officer

Location:

Birmingham (Office Based)
Salary: £18.00 per hour

Contract:

Initial 6-Month Contract

Hours:

Full Time
Posts Available: 2

Help Shape Better Public Services Through Citizen Voice – We are recruiting for two Public Participation Officers to join a dynamic team dedicated to ensuring that citizens are at the heart of service design and delivery. This is an exciting opportunity to work within a local authority environment, championing co-production and meaningful engagement to improve outcomes for local communities.

• Lead and facilitate co-production projects involving citizens who use council services.
• Design and deliver innovative engagement activities that encourage meaningful participation.
• Build positive relationships with citizens, carers, community organisations and council colleagues.
• Provide specialist advice and guidance on citizen involvement and engagement methods.
• Support citizen forums and participation initiatives across council services.
• Recruit and engage citizens and carers to take part in consultation and involvement opportunities.
• Produce reports, presentations, briefing papers and communication materials.
• Monitor and evaluate engagement activities, providing feedback and recommendations for improvement.
• Ensure the voices of vulnerable, underrepresented and diverse communities are actively included.
• Promote the benefits and long-term value of co-production throughout the organisation.

• A-Level qualifications or equivalent experience in a relevant role.
• Experience of community engagement, consultation, participation, co-production or stakeholder engagement activities.
• Experience facilitating meetings, workshops or forums with members of the public, service users or partner organisations.
• Strong communication and relationship-building skills.
• The ability to influence and engage a wide range of stakeholders.
• Excellent report writing, presentation and analytical skills.
• A creative and innovative approach to citizen engagement.
• Strong organisational skills with the ability to manage competing priorities.
• Good IT skills, including Microsoft Office applications.

• £18.00 per hour.
• Initial 6-month contract with the potential for extension.
• Full-time working hours.
• Opportunity to make a genuine impact on public service delivery.
• Valuable experience within a local authority environment.
• Supportive and collaborative team culture.

• Based in Birmingham.
• Occasional evening or out-of-hours working may be required to support engagement activities.
• A commitment to equality, diversity and inclusion is essential.

The Red Snapper Recruitment Group is an equal opportunities employer.