Housing Ombudsman Caseworker – Resolve Complex Complaints
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-08-23
Listing for:
Career Choices Dewis Gyrfa Ltd
Full Time
position Listed on 2026-08-23
Job specializations:
-
Government
Government Administration, Public Health, Human Services/ Social Work -
Social Work
Government Administration, Public Health, Human Services/ Social Work
Job Description & How to Apply Below
Birmingham City Council is seeking an experienced Ombudsman Caseworker (Regulation & Project Officer) to join its Housing Service in a temporary capacity. You will manage complex housing complaints, prepare high-quality responses, and ensure timely regulatory compliance across cases.
The role emphasizes reviewing compensation claims, liaising with internal teams and external stakeholders, and contributing to service improvements.
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