Band 4 Hub Coordinator - Localities

Band 4 Hub Coordinator - Various Localities

**** PERMANENT POSITION AVAILABLE IN NORTH AND SOUTH LOCALITY WITHIN ADDITIONAL 6 MONTH SECONDMENT OPPORTUNITY IN CENTRAL LOCALITY***

There are 5 designated Hubs across Birmingham, North, South, West, Central and East - with the East Locality Hub (Washwood Heath Health Centre) having been operational for over 12 months and has established the framework for delivering Neighbourhood health across the remaining 4 localities, all localities are to be established for winter 2025. The hubs core components consist of care co-ordination, associated Integrated Neighbourhood Teams and designated clinical pathways to provide same day emergency care and preventing unnecessary admissions support timely discharge and flow.

This model of care is dependent on complex system data and its interpretation.

The Locality Hub Coordinator is a critical support role and will lend itself to supporting the hub clinicians and management team to ensure the smooth running of daily operations. It will play a key role in shaping and ensuring delivery of services within the hub via its collaboration with Acute, Mental Health, Primary Care and Voluntary Sector partners. A truly innovative and integrated model of care is seen as a real opportunity to make a difference to its respective local community and the care they receive.

This role demands a dynamic, inclusive and engaging individual who can play a pivotal role to support all teams across complex care environments.

Birmingham Community Healthcare NHS Foundation Trust is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race and disability.

Birmingham Community Healthcare NHS Foundation Trust (BCHC) is committed to providing dignity in care for all our patients and service users across the Trust.

All staff, workers, volunteers, students and individuals undertaking work experience/shadowing, irrespective of the role they specifically undertake, are required to adhere to BCHC's vision, values and professional standards. This also involves working with and alongside colleagues and partners, demonstrating a duty of candour (i.e. honesty and straightforwardness), openness and accountability in order to achieve high quality and the best possible care outcomes for our patients, service users and the local community.

• To support the coordination functions within the Locality Hub and aligned teams, supporting the provision of accurate data and information, including identification and owner of next steps to support admission avoidance, admissions, discharge planning and other clinical functions, which support the delivery of Safe, High-Quality Care to patients and citizens within the locality.
• To track patients from point of referral through their inpatient journey from admission to discharge, accurately recording and reporting information, and escalating any identified care needs to the appropriate clinical support.
• The Locality Hub Coordinator will work in collaboration with the Locality Hub leadership team and will be pivotal in supporting the smooth running of multiple work streams undertaken within the hub setting. Accessing and presenting patient related data to hub Team members and external agencies in an efficient manner to support active clinical intervention will be a priority to this.
• The Locality Hub Coordinator has no direct line management responsibility but will be required to work in conjunction with the Discharge Facilitator within the aligned Pathway 2 (P2) service.
• The post will have no direct budgetary responsibility. There will be a requirement to manage stock supplies for the Locality Hub.
• To support clinical teams in the management of referral pathways across primary, community and acute care pathways to ensure patients are triaged and streamed into appropriate services within the Locality, to include:
  • Community Nursing Services
  • Pathway 1 Early Intervention Community Team
  • Pathway 2 Intermediate Care Inpatient beds
  • Pathway 3 referrals for care home setting as a discharge destination only when Home First has been excluded
  • End Of Life (EOL) Fast Track processes and outcomes
  • Integrated Neighbourhood Team (INT)
• To liaise with the identified community Multidisciplinary Team (MDT) leads to manage the coordination of attendance from the community teams to support complex discharge planning and High Intensity Service User (HISU) pathways. This will involve the coordination of Gold Standards Framework (GSF)/Palliative Care meetings.
• To enable identification of Palliative/End of Life (EOL) Fast Track patients from Primary Care, Community Nursing and Acute Care for appropriate EOL care and management, including registration for GSF processes.
• To support the review of patients referred for P2, by working with the In-Reach Team and other clinicians, ensuring decision for pathways are appropriate for the patient at that point in time and in accordance with…