Medical receptionist

Swan Medical Centre is a GP surgery based in Yardley Birmingham. We are a busy practice with 4 GP Partners, salaried GPs and we offer a range of health care services

We are looking for an experienced receptionist to join our team!

Main duties of the job

Job Responsibilities

• Dealing with patients requests via the telephone, triage and face to face
• Booking appointments with clinicians
• Workflow and all relevant administration tasks within reception
• Faxing, handing mail, emailing and sending letters to patients
• Completing prescription requests

Flexibility of working hours is essential for this role as you may be asked to cover at short notice. The role is working Monday to Friday.

We are a large and happy team that consists of 4 partners, 2 salaried GPs, 2 Nurses, 1 Health care assistant, physiotherapist, clinical pharmacists, physicians associate, secretaries, administrators and reception staff.

Job Description

The post-holder will be a part of the reception team. They will be part of a reception front of house team responsible for the effective running and workload in the reception and report to the Deputy Manager/ Practice Manager.

Job Responsibilities

• Dealing with patients requests via the telephone and face to face
• Booking appointments with clinicians
• Workflow and all relevant administration tasks within reception
• Faxing, handing mail, emailing and sending letters to patients
• Completing prescription requests

Flexibility of working hours is essential for this role as you may be asked to cover at short notice

Skills and experience

• Previous experience in a similar role within a GP or hospital setting is desirable.
• Having Systm one experience would be an advantage
• Having a self motivated and forward thinking approach
• Excellent organisational, planning skills and IT skills
• Excellent and effective communication skills

• Good Standard of Education GCSE Grade C in English and Maths Competent using a computer
• Experience with in health care setting
• System one trained
• Accurx trained

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.