Senior Accommodation Support Worker​/Supported ; AWDO-P14456

Senior Accommodation Support Worker

Lead and support a trauma-informed accommodation service, supervising support staff and delivering high-quality safeguarding, risk assessment and support planning for survivors of domestic abuse and modern slavery.

If you’ve also worked in the following roles, we’d also like to hear from you:
Refuge Support Worker, Residential Support Worker, Domestic Abuse Practitioner, Support Practitioner, Housing Support Worker, Domestic Abuse Support Worker, Domestic Violence Caseworker, Community Advocate, Family Support Worker, IDVA / Independent Domestic Violence Advisor, ISVA / Independent Sexual Violence Advisor, Domestic Abuse Support Worker, Domestic Abuse Navigator

Please Note:

Occupational Requirement under Schedule 9 (Part
1) of the Equality Act 2010 applies; the post holder must be female

SALARY: £28,861 to £33,786 per annum + Benefits

LOCATION:

Refuge-based across the Black Country

JOB TYPE:
Full-Time, Permanent

WORKING HOURS:

Monday to Friday 9am – 5pm (37.5 hours per week)

We have a fantastic new job opportunity for a Senior Accommodation Support Worker to join a specialist accommodation service supporting survivors of domestic abuse and modern slavery.

As a Senior Accommodation Support Worker you will provide leadership, supervision and case oversight within refuge and dispersed accommodation, ensuring high standards of safeguarding, risk assessment, safety planning and person-centred support planning.

The Senior Accommodation Support Worker will promote a trauma-informed, empathetic environment that empowers residents to build independence, access housing, welfare benefits and external services, and move forward safely. This is a fast-paced, rewarding role requiring resilience, partnership working and strong communication skills.

Your duties as the Senior Accommodation Support Worker include:

• Team Supervision and Leadership:
  Provide line management, guidance and support to support workers, students and volunteers
• Case Oversight and Quality Assurance:
  Ensure high-quality needs assessments, risk assessments and resident-led support plans are completed and reviewed
• Referral and Allocation Management:
  Oversee new referrals, assess risk, allocate accommodation and ensure contractual targets are met
• Safeguarding and
  
  Risk Management:
  
  Promote robust safeguarding practice and respond appropriately to concerns involving adults and children
• Resident Advocacy and Support:
  Advocate for residents with housing, legal, welfare and partner agencies to achieve positive outcomes
• Group Work and Activities Coordination:
  Develop and deliver group interventions and activities that support recovery and resilience
• Health and Safety Compliance:
  Monitor accommodation standards, reporting issues and ensuring safe, secure environments
• Data and Performance Monitoring:
  Maintain accurate records, update case management systems and contribute to performance reporting
• Rota and Resource Planning:
  Support staffing rotas to ensure appropriate cover and effective service delivery

• Previous experience in supporting adults experiencing domestic abuse, trauma or multiple disadvantage
• Experience of undertaking risk assessments, safety planning and developing person-centred support plans
• Experience of supervising staff, students or volunteers
• Knowledge of safeguarding adults and children legislation and best practice
• Ability to advocate effectively and build supportive, non-judgemental relationships
• Experience working within a target-driven or contract-led environment
• Competent IT skills including Microsoft Office and case management systems
• Full driving licence with access to a vehicle
• Eligible to work in the UK
• Occupational Requirement under Schedule 9 (Part
  1) of the Equality Act 2010 applies; the post holder must be female

• Knowledge of homelessness, welfare benefits and public funds entitlement
• Understanding of trauma-informed practice and motivational interviewing
• Experience of working in refuge, residential or supported accommodation settings
• Knowledge of relevant legislation relating to domestic abuse, modern slavery and immigration

• Mileage allowance
• Training and development opportunities
• Employee Assistance Programme
• Access to group clinical supervision
• 25 days annual leave plus bank holidays (pro rata)
• Wellbeing day
• Pension scheme with employer contribution
• Time off in lieu when required

This role requires a DBS check

JOB
-P14456